Topics

1

General Help & How-To / run cron more often?

« on: April 22, 2007, 11:32:19 pm »

Hi DW,

Sometimes dailymail doesn't make it through the entire list (I think my webserver sometimes kills the job if its been running a long time).  When I log in sometimes I see failed dailymail runs at the top that I have to resume by hand.

Is there any way automatically get these to resume?

For example, can I just run dailymail every hour or so?  If it sees a failed previous run, it will resume it.  But it won't start the next batch until at least 24 hours have elapsed?  I wasn't sure if you had designed dailymail this way, so I could just increase how often the cron runs.

If not maybe you have another solution.

Thank you!
Brian

2

Development, Suggestions / Show which follow ups lead to unsubscribe, which to sales

« on: April 06, 2007, 11:34:25 pm »

DW,

I think these would be two really useful features.

1. I'd like to see some type of report that shows the opt-out rate for each follow up.  This will help you see which follow ups are turning people off, for example...your average opt-out rate might be 1%, but one particular follow up causes 20% to opt-out, that would be crucial to know.

2. I'd like to see a report on which opt-ins are leading to sales.  Maybe a snippet of code that we could paste on our order success page, that included the buyers email address.  The script could then query LMP to see where that user was in the sequence.

Thanks for a great product!
Brian Armstrong

3

Development, Suggestions / Wrap Lines

« on: March 26, 2007, 08:08:16 am »

I think a good feature to have would be an option to automatically wrap lines in the plain text emails, at a certain number of characters.

This is common on email newsletters to wrap at 65 characters because it makes them readable in all email clients, and easier to read overall.

Currently I'm having to do this formatting in an external text editor, and then move it into the follow up system, but each time I make changes sometimes my work wrapping gets messed up.

Thanks!
Brian Armstrong

4

General Help & How-To / when duplicate user signs up sends him back to beginning

« on: February 02, 2007, 01:04:26 pm »

Hi,

I have overwritedupes set to 1, and when a duplicate user signs up, their seq. number gets set all the way back to 0.

I like the fact that I don't have a duplicate user in the DB, but I don't think their seq should get set back to 0.

Imagine someone comes and signs up and receives some emails over the next month.  Then they are at a different computer (or for whatever reason) have to enter their info again.  Now they start receiving all the same emails over again.  This not only breaks the illusion of the emails being personalized, but it will cause them to unsubscribe quickly.

What's the best way to process a duplicate user signing up so that no errors are shown, and nothing is changed.

Thanks for a great product!
Brian

5

General Help & How-To / Capitalization

« on: December 20, 2006, 10:41:54 pm »

I checked the "capitalize" checkbox for the firstname field, but when people sign up it is still showing their names with incorrect capitalization.

Is this because the capitalization is done later, right before the message gets sent out? This is confusing. I'm going to test it by signing up with a poorly capitalized name and waiting to get my first follow up, but I wanted to ask here as well. I was expecting to see signup notifications (and the user database) showing correctly capitalized names.
Brian

p.s. i posted this elsewhere but didn't get a response yet, i apologize for the duplicate

6

Development, Suggestions / User-defined Text Message Code Not Working

« on: September 14, 2006, 12:45:30 pm »

In general, my message codes are working.  I tried putting !fname and !remove for example and they show up fine.  But then I tried making a user-defined text message code called !footer

And this one doesn't work.  When I preview the email it shows up exactly as "!footer" and not the text I want in its place.

I made the code global.  I checked typos (i named it "footer" put it in my message as "!footer" and it shows up in the preview email as "!footer")

ANy ideas?

Thanks!

7

Customization, Integration / Once they make order, moved to different list

« on: September 12, 2006, 06:52:24 pm »

My main list has all the potential customers who are getting followups.  But when they become a real customer, and buy something, I want them to be taken off that list and moved to my different list for paying customers.

This way they stop getting follow ups.  I've noticed this is a common mistake where I finally buy something, and then 2 days later I get the next follow up with a discount coupon for the very thing I bought!

Anyway, I haven't seen code on here to do this.  This should be code I can add to the final page of my shopping cart for completed orders.  Maybe I missed it.  Can someone point me in the right direction or at least describe the general process so I can try coding it?

I've seen code to subscribe and unsubscribe.  Do I need to do these two steps, or is there code to MOVE a user to a different list?  I imagine the later would be a better approach to preserve data in all the fields.

Thanks!