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Messages - lynda.kane

Pages: [1] 2 3 4
1
General Help & How-To / Search for invalid email addresses
« on: February 09, 2009, 07:16:05 pm »
Hi,

Trying to export a list from LMP and the reveiving application won't complete as it says there is at least one invalide email address in the csv file. Does anyone know how to search for invalid email addresses?  I know LMP does it when you import, so it must have the facility to do it somewhere . . .?

Any urgent greatly appreciated.

Lynda

2
General Help & How-To / bogus email address for me in our lists??
« on: December 13, 2008, 06:03:32 pm »
Hi,

Can someone explain how an email address like this:

9366@realhealth-online.com   (my emaail is lynda@realhealth-online.com)

can get onto a List 0 - I don't have a list 0!! in listmail and then send me our outgoing mailing to me at that address??  Completely baffled.

Thanks,

Lynda

3
General Help & How-To / Paid server support
« on: December 07, 2008, 12:07:08 pm »
Hi Dean,

I submitted a paid server analysis report request some days ago. Haven't heard from you. It's really urgent. All mailings are being blocked by a 'can't find server' message since Nov 18. Affecting our business ssriously.

The  message is:

Warning: fsockopen () [function.fsockopen]:unable to connect to smtp.att.yahoo.com:465 in /homepages/31/d38462904/htdocs/mail/editconf.php on line 1907

Could not find server!

The  SMTP is not configured correctly. check your settings.

Have spoken with new ISP (have just moved to the States)  AT&T who block all ports except their own. Have changed outgoing SMTP to their settings, but it needs SSL - can't see anywhere in the config panel on Listmail where I can input SSL validation data?  Still get samw message with the att server.

Have also spoken to our website hosts and they have done their best, but still blocked.

Please respond asap. Cannot send out our Christmas promotions which are critical to our business.

Don't know what to do next?  Use the php sending method?  How do I do that?

Best,

Lynda

4
General Help & How-To / we've been hacked - urgent question
« on: November 21, 2008, 12:34:24 pm »
the file is 'index.html ' in the /attach foler, which seems to be attachments.  Does this subfolder normally have an index.html file in it?

Tks,

Lynda

5
General Help & How-To / we've been hacked - urgent question
« on: November 21, 2008, 12:32:02 pm »
Hi,

All the index.html and index.php files in our server have been hacked, down to 5 or 6 levels of subfolders.  i'm now in the midst of cleaning them.  I have found this code in a folder called /attach under th emain mail folder on teh server.  Is "attch" a genuine Lismail pro folder or has th ehacker inserted this?  I've been removing all teh biztraff links from all the index files it's in but I'm not sure about all teh german stuff below . . . #


Thanks for any quick responses - Google have marked us as an 'attack site' because of all this :( - so trying to get it all clean asap.

Lynda

<html>
<head>
</head>
<title></title>
<body bgcolor=#FFFFFF text=#001C66 <body><div><iframe></iframe></div>>

<table>
       
   <tr>
    <td><img></td>
    <td><font>
This domain has just been registered for one of our customers!<br>
Domain registration and webhosting at best prices.<br>
<a><img></a></font></td>

  </tr>
   
    <tr>
    <td>&nbsp;</td>
    <td>
   </td>
</td>

  </tr>
</table>
</body>
</html>

6
General Help & How-To / How to re-send an edited followup to people on current delay
« on: September 16, 2008, 04:03:54 am »
Thanks for the clarification. Did what you suggested (with a bit of help from my ISP) and it worked a treat!  Thanks

Lynda

7
General Help & How-To / How to re-send an edited followup to people on current delay
« on: September 12, 2008, 02:14:17 pm »
Thanks Dean,  

So even those who didn't get it (because I stopped the send) still get incremented up the sequence?

Lynda

8
General Help & How-To / How to re-send an edited followup to people on current delay
« on: September 11, 2008, 11:51:09 pm »
Hi All,

I stopped a follow-up going out (after 500 of 3000 had goneout) as it needed some link corrections - hadn't finished the edit and forgot followups are automatic not like a 'send email'!

I edited it and re-saved it and naively (stupidly! :)  thought it would then re-send like a 'send email'. Of course it didn't, so I edited it again and 'reset all users to current delay' of 0. but it still hasn't been requeued/resent.

How can I resend an edited follow up - delete it and re-add it?  I hope not!

Tks,

Lynda

9
General Help & How-To / changing dates automatically in followup series
« on: July 22, 2008, 09:07:48 am »
um, thanks a lot Dean, will try! Will probably screw it up but what the hell! :roll:

Lynda

10
General Help & How-To / changing dates automatically in followup series
« on: July 22, 2008, 06:53:46 am »
Thank you and THANK YOU (it will save the sight of me and my assistant! :)

I await it with impatience as the French say (look forward to it).  Please just make it seamless with LMP code!  Composer to LMP is a real P in the A.

Best,

Lynda

11
General Help & How-To / changing dates automatically in followup series
« on: July 19, 2008, 09:23:30 am »
Hi All,

I have a follow-up series of email newletters, with a left hand column with a changing training date in it. Can I use a message code to automatically change this date in ALL the follow ups in the series. i.e. if I set up a custom code with the date 27&28 Sept in it now, and if I then in a few weeks change the code to Dec 16 & 17, will all instances of this custom date code change in the whole follow-up series?  I really hope so.. If not is there another way (template?) of updating the whole follow-up series at once?

Also - pleeeeeeeeeeeese pleeeeeeeeeeeese (Dean) can we have a WSIWYG editor. I compose follow-ups in Netscape composer but there are always glitsches between composer and LMP code and I end up going cross-eyed trying to edit the code in that tinnnnnnyyyyy  html edit pane in LMP.

That's it! :)  Thanks for all help.

Lynda

12
Development, Suggestions / Thanks
« on: December 20, 2007, 01:38:44 am »
:)  so there's no problem in getting rid of them then! ?

Lynda

13
Development, Suggestions / It's too easy to send to removed users!
« on: December 19, 2007, 07:33:27 am »
Thanks. Looked for that but couldn't find it!  What would be the purpose of keeping flasgged removes on your database?

Lynda

14
Development, Suggestions / It's too easy to send to removed users!
« on: December 18, 2007, 02:03:22 am »
:)   OK, I've calmed down now  :roll:  and thanks!  Thanks for all the tips re spam/reputation. Much appreciated. Final question, Are removes always kept on the database unless irrevocably removed manually, or is this a configurable option somewhere?

Tks,

Lynda

15
Development, Suggestions / It's too easy to send to removed users!
« on: December 17, 2007, 03:21:53 pm »
OK, I now know what went wrong.  I didn't notice the the first box in the user selection screen was defaulted to ALL, not to ACTIVE. I assume ALL includes the removes?  

Note to Dean - I've just checked the online help for user selection and attetnion is not drawn to choosing carefully in this box!! In fact the options in this box are not mentioned at all!!   I think it should be talked about because of what happened to me this weekend!  !!

Lynda

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