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1
General Help & How-To / Please contact and help this guy!!!
« on: August 07, 2007, 08:57:45 pm »
Dean,

<edit>, one of our customers and one of your customers is having trouble with contacting you.

Please, please, please contact him ASAP!!

Quote

I still have not heard back from Dean at ListMail Pro. So far, I'm really disappointed with their lack of service. I submitted four requests through their contact form which says someone will get back to me within 24 hours and no one has ever gotten back to me. I have no problem receiving their autoresponder messages, though.

And, he (Dean) seemed to stop responding to my requests at ListMail Pro forum when I asked him how to get started with a server so I can use the LMP software. He said he could get me set up sending at least 100,000 per day and then disappeared when I asked him what to do next.

Please stop recommending them to other people until they get their acts together. They have provided anything *but* "stress free income". They have been the biggest hassle and time-waster.

I am really feeling I just should have used AutoResponse Plus at this point, which I'll probably do and return the ListMail Pro, and will likely post about my LMP trials and tribulations at Warrior's Forum, etc, to warn other marketers about their lack of service.

My computer crashed on Saturday and I could not find the password for their forum. I reset it through their system and it said it was active and yet would not let me in. Trying to log in 5 times, it locked me out completely for 30 minutes.

I'm sorry, but enough is enough. Those folks need to get their shit together like you guys. You can certainly teach them a thing or two about service. I'm really annoyed at how much time of mine they have wasted, after I invested $200 into their friggin' software.

Sorry to vent here, but enough is enough. I just need a good software and server to start sending messages. Right now, I'm feeling I wasted hundreds of dollars for nothing.

I hope you can understand my frustration and help me out here. So far, my experience with LMP has been very poor.

Thank you.

Kind regards,
<edit>

2
With the hacks I've done here:

http://listmailpro.com/forum/index.php?topic=1956.0

Plus several tweaks to Postfix to correct the Yahoo issues (postfix actually has a patch for yahoo's recent BS) and also rotating IP's I am able to send out roughly 1.2 million per day with one server.

This is without pissing off my ISP or getting blocked by Yahoo (who accounts for perhaps 20% of my list)

3
Server Optimization, Tweaks / file lock issues...
« on: July 22, 2007, 12:30:41 pm »
Now that I have 2 million+ records in the lm_users table, I seem to be running into problems where mysql locks the table and then it takes incredibly long to process, sometimes to the point that I have to restart mysql.

Is there any way to optimize this?  Perhaps stored procedures?

4
Customization, Integration / 1.87d autoresume hacks...
« on: July 16, 2007, 02:47:26 am »
I noticed that sometimes, like when my server is doing something really hard drive intensive, then mailings will crap out mid-stream.

Having to babysit it just to hit the "resume" button gets to be very annoying.

So I added this little hack...so via javascript the button automatically pushes itself.

Around line 1729 on admin.php, I appended the echo statement with the following code:

<script language=\"Javascript\">setTimeout(\"hopto('./domail.php?resume=1&batid=$batid&list=$list')\",90000)</script>

Then, around line 124 of the domail.php script I also added this:

<script language=\"Javascript\">setTimeout(\"hopto('./domail.php?resume=1&batid=$batid&list=$list')\",60000)</script>

Now, I no longer have to babysit mailings to ensure they finish, because they'll now autoresume.

5
General Help & How-To / bounced off my own list???
« on: October 26, 2006, 12:12:22 pm »
How is it possible that I'm getting bounced off my own list?

Looks like my Listmail Pro bounce email address got on some spammer's list and then the spam got me bounced?

How does this happen and how can I prevent it?

<edit by DW for privacy: removed pasted bounce notification>

6
General Help & How-To / bounce processing multiple times per day?
« on: September 17, 2006, 05:43:09 am »
Dean,

Is there any way to process bounced messages multiple times per day, on a cron job, without doing the full-blown dailymail?

thanks
Tara

7
Development, Suggestions / broken feature
« on: July 15, 2006, 06:32:01 pm »
Dean, this feature does not work:

Move users who reach end of followup sequence to list  Seq  Del

This is a problem because I really need this feature.

thanks
Tara

8
General Help & How-To / message codes for from name/email?
« on: August 27, 2005, 02:57:37 pm »
Hi Dean,

How hard would it be to modify the software to get the from email and name for a list from message codes?

I want to be able to set up just one list, but make it look like the messages are coming from the website where they signed up.  Since I'm having hundreds of websites then it is too much of a pain to keep multiple lists when the content is the same.

thanks
Tara

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